INFORMATION WE COLLECT
We may collect different typesof information, including, but not limited to, personal information, financialinformation, demographic information, log, Device (hereinafter defined) andaggregate data. Sometimes we collect combinations of all these types ofinformation. In each case, when using the Maids Manhattan Applications, it isindicated on the Maids Manhattan Applications whether any personal or demographicdata must be provided for you to access and use the Maids ManhattanApplications and/or purchase the requested Product or Service.
Connecting With Maids Manhattan InformationProvided By You
When you provide us withinformation in connection with a particular activity or otherwise sign up foror order our Products and Services or provide your contact information,including an email address or telephone number in connection with thatactivity, product or service, you agree that this action constitutes a purchaseor inquiry establishing a business relationship with us. You expressly consentto our communicating with you about Maids Manhattan using the information youprovided to us. You also attest that you have the legal authority over anytelephone number you provide to us and can provide us with the authorization tocontact you. This means we may contact you, in person or by recorded message,by e-mail, telephone and/or mobile telephone number (including use of automateddialing equipment), text (SMS) message, or any other means of communicationthat your wireless or other telecommunications device may be capable ofreceiving.
Financial Information. Financialinformation is information that you provide to us, including your debit orcredit card number and related billing information (collectively, the “BillingInformation”). We require such financial information in order to processpayment for the purchase of a Product or Service that you have requested. Bysubmitting your financial information, you consent to our providing it to thoseAuthorized Third Party Service Providers (as later defined) as necessary tosupport and process your transactions as well as your credit cardissuer/banking institution for their purposes.
We ask that you do not enterfinancial information into your profile, except in the fields provided for thatinformation.
Facebook. You may be given theoption to link your Facebook account so that you can comment on the MaidsManhattan Applications and/or our Products and Services, or take advantage ofother features of the Maids Manhattan Applications. When you comment on theMaids Manhattan Applications using your Facebook username and password andclicking “allow” on the Facebook permission authorization screen, wewill automatically import whatever information that you allow to be importedfrom your Facebook profile based upon your privacy settings at Facebook, suchas your location, your interests, etc. (collectively, “Permitted FacebookProfile Content”) and you give us permission to capture, store, use anddisplay your Permitted Facebook Profile Content, including syncing access tosuch Permitted Facebook Profile Content when you are not using Maids ManhattanApplications and we may share that information with other users. Theauthentication of your Facebook login credentials are conducted solely throughFacebook.
Information Collected ThroughTechnology
In addition to any PersonalInformation or other information that you choose to submit to us, we and ourthird-party service providers may use a variety of technologies such ascookies, pixel tags and web beacons, browser analysis tools, and web serverlogs. As you use our Maids Manhattan Applications, your browser and devicescommunicate with servers operated by us, our business partners and our Productand Service providers to coordinate and record the activity and fill yourrequests for our Products and Services and information (“UsageInformation”). We collect many different types of information from cookiesand other technologies. For example, we may collect information from thedevices you use to access our Maids Manhattan Applications, your operatingsystem type or mobile device model, browser type, domain, and other systemsettings, as well as the language your system uses and the country and timezone of your device. Browsers routinely send these types of information to webservers. In addition, we collect your IP address or other unique identifier(“Device Identifier”) for your computer or other device used to access theMaids Manhattan Applications (any, a “Device”). A Device Identifier is a numberthat is automatically assigned to the Device used to access the Maids ManhattanApplications, and our computers identify your Device by its Device Identifier.We may also collect information about the website you were visiting before youcame to our Maids Manhattan Applications and the website you visit after youleave our Maids Manhattan Applications, if this information is supplied to usby your browser. We may use this Usage Information for a variety of purposes,including to enhance or otherwise improve the Maids Manhattan Applications.
The information from cookies andrelated technology is stored in web server logs and also in web cookies kept onyour Device(s), which are then transmitted back to our Site by your Device(s).These servers are operated and the cookies managed by us, our business partnersor our service providers. For example, when you visit Maids ManhattanApplications, we and our service providers may place cookies on your Device(s).Cookies allow us to recognize you when you return, and may track and targetyour interests in order to provide a customized experience. They also help usdetect certain kinds of fraud. A “cookie” is a small amount ofinformation that a web server sends to your browser that stores informationabout your account, your preferences, and your use of the Maids ManhattanApplications. Some cookies contain serial numbers that allow us to connect youractivity with Maids Manhattan Applications with other information we storeabout you in your profile or as related to your interactions with MaidsManhattan Applications.
Some cookies are temporary,whereas others may be configured to last longer. “Session” cookies aretemporary cookies used for various reasons, such as to manage page views. Yourbrowser usually erases Session cookies once you exit your browser.”Persistent” cookies are more permanent cookies that are stored onyour computers or mobile devices even beyond when you exit your browser. We usePersistent cookies for a number of purposes, such as retrieving certain informationyou have previously provided. “Flash” cookies, known as local shared objects,are data files placed on a Device via the Adobe Flash plug-in that may bebuilt-in to or downloaded by you to your Device to personalize your visit. Ourthird-party service providers also may use Flash cookies to collect and storeinformation. Flash cookies are different from standard browser cookies becauseof the amount of, type of, and how data is stored. Cookies may be used for manypurposes, including, without limitation, remembering you and your preferencesand tracking your visits to our web pages. You can choose to have your computerwarn you each time a Persistent or Session cookie is being sent, or you canchoose to turn off such cookies through your browser settings. Each browser isa little different, so look at your browser Help menu to learn the correct wayto modify your cookies. However, cookie management tools provided by yourbrowser will not remove Flash cookies. To learn how to manage privacy and storagesettings for Flash cookies, please clickwww.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html.If you choose to disable cookies on your Device, some features of the MaidsManhattan Applications may not function properly. For instance, if cookies aredisabled, you will not be able to log into the Site and therefore you willexperience an anonymous user experience.
Pixel tags and web beacons aretiny graphic images placed on the Maids Manhattan applications or in our emailsthat allow us to determine whether you have performed specific actions. Whenyou access the Maids Manhattan Applications or open email messages, the pixeltags and web beacons generate a notice of that action to us, or our serviceproviders. These tools allow us to measure response to our communications andimprove the Maids Manhattan Applications and promotions.
We also use embedded scriptswhich are programming codes designed to collect information about yourinteractions with the Maids Manhattan Applications, such as the links you clickon. The code is temporarily downloaded onto your Device from our web server ora third party service provider, is active only while you are connected to theMaids Manhattan Applications, and is deactivated or deleted thereafter.
We use HTML5, another form ofcollection, in our apps for the iPhone or iPad (and any other Apple iOSdevice). HTML5 is another form of collection, tracking and storage that doesnot rely on traditional browser cookies. Like Flash cookies, HTML5 cookies canbe used to track users across website but are not stored in browsers’ cookiefiles. To our knowledge there is currently no known way for a user of a mobiledevice to remove HTML5 tracking and storage.
In many cases, the informationwe collect using cookies and other tools is used in non-identifiable ways,without any reference to Personal Information. For example, we use informationwe collect about Maids Manhattan Application users to optimize our Products andServices and understand traffic and usage patterns. In other cases, weassociate the information we collect using cookies and related technologieswith Personal Information. Whenever we associate Usage Information or a DeviceIdentifier with your Personal Information, we will treat it as PersonalInformation.
Information You Provide About aThird Party
If you send someone else acommunication from the Maids Manhattan Applications, such as sending aninvitation to a friend, the information you provide (names, e-mail addresses,etc.) is used to facilitate the communication and is not used for any othermarketing purpose unless we obtain consent from that person or we explicitlysay otherwise. If that person becomes a customer or registers with us, his/herinformation will be treated in the same manner as all other customers orregistered users. Please be aware that when you use any send-to-a-friendfunctionality on the Maids Manhattan Applications, your e-mail address may beincluded in the communication sent to your friend.
Information We Collect FromThird Parties
We acquire information fromother trusted sources to update or supplement the information you provided orwe collected automatically, such as information to validate or update youraddress or other demographic and lifestyle information. We use this informationto help us maintain the accuracy of the information we collect, to target ourcommunications so that we can inform you of products, our Products and Servicesand offers that may be of interest, and for internal business analysis or otherbusiness purposes.
Third Party AnalyticTechnologies
If you wish to exercise choicewith respect to collection and use of the data by these third party tools, youmay visit: http://www.aboutads.info/choices/
Some of the analytic andtracking tools we use are Google Analytics and Google Analytics Advertising.The Google Analytics Advertising features we use include the following:
• Google Display Network Impression Reporting
• Google Analy Demographic and Interest Reporting
• Integrated services that require Google Analystics tocollect data via advertising cookies and anonymous identifiers
If you wish to manage yourGoogle accounts, you may visit:https://www.google.com/settings/u/0/ads/authenticated
If you wish to prevent your datafrom being used by Google Analytics, Google has developed the Google Analyticsopt-out browser add-on available at: https://tools.google.com/dlpage/gaoptout/
HOW WE USE AND SHARE YOURINFORMATION
We use your information, subjectto applicable laws, in the following ways:
• to allow you to register and create an account andprofile;
• to deliver, provide or process payment for a product orservice you have requested;
• to enable you to provide us with feedback, to contact usand for us to contact you;
• to administer promotions you enter such as a contest orsweepstakes;
• to allow your participation in our CommunicationsServices (where available on the Maids Manhattan Applications);
• to allow your participation in any surveys;
• to send you maintenance communications to alert you tochanges and updates in our Maids Manhattan Applications’ policies, Productsand/or Services that may affect you;
• to send you communications of interest that you haverequested, such as emails or text messages about Maids Manhattan, our Productsand/or Services, targeted marketing, and promotional offers;
• to customize, measure and improve our Products and/orServices, content, and advertising, including generating internal reports aboutthe use of our Maids Manhattan Applications;
• to personalize your overall experience with the MaidsManhattan Applications;
• for purposes disclosed at the time you provide yourinformation; and
Transactional Communications. Wemay send you notices from time to time relating to your account or your orders.These may include order confirmations, invoices, renewals or customer servicenotifications. We may also send you service-related announcements when it isnecessary to do so; for instance, if our Service(s) is/are temporarilysuspended for maintenance, or the delivery of a Product is delayed or there issome service issue with something you may have ordered. You may not opt-out ofreceiving these communications, which are not promotional in nature.
Authorized Third Party ServiceProviders. We may use third party service providers (“Authorized Third PartyService Providers”) to help us operate our business and the Maids ManhattanApplications or administer activities on our behalf. We may share yourinformation with these third parties.
Electronic Promotional Offers.We may send you promotional emails regarding special offers about our Productsand Services or on behalf of third party marketing partners who we think canoffer services and products of interest to you. If you do not want to receiveemails from us regarding special promotions or offers, or from any third party,you may opt-out as provided in the CHOICE AND OPT OUT section below.
Sharing Information With ThirdParties. Subject in all cases to applicable law, we may send you offers throughdirect mail, email or other means that we feel might be of interest to youand/or sell, share or rent your name, mailing address, email address and certainother information, such as what you ordered, with reputable companies thatprovide marketing offers. If you do not want us to send you offers or shareyour Personal Information with other companies, you may opt-out as provided inthe CHOICE AND OPT OUT section below.
Telemarketing. If you have givenus your telephone number, when making an inquiry or registering with us or whenordering Products or Services from us, we may use the telephone number youprovided to reach out to you to follow up on your order, including follow-upregarding renewals and marketing. If you would prefer not to receive marketingphone calls from us, you may opt-out as provided in the CHOICE AND OPT OUTsection below.
Third Party Tracking andAdvertising. We may allow third-party companies to serve ads and/or collectcertain anonymous information when you visit the Maids Manhattan Applications.These companies may use non-personally identifiable information (i.e. clickstream information, browser type, time and date, subject of advertisementsclicked or scrolled over) during your visits to the Maids ManhattanApplications and other websites in order to provide advertisements about goodsand services likely to be of interest to you. These companies typically use acookie or third party web beacon to collect this information. If you would likemore information about advertisers’ use of tracking technologies and about youroption not to accept the cookies used to track your activities, you can go towww.networkadvertising.org.
Feedback. All comments, feedbackor materials submitted by you to us, including feedback, testimonials, images,reviews, questions, comments, suggestions or ideas (collectively, “Feedback”),shall be received and treated by us on a non-confidential and unrestrictedbasis. Maids Manhattan will be free to use, display, perform, distribute, copy,adapt, and promote, in any medium now known or later developed, withoutcompensation to you, the Feedback along with all ideas, concepts, know-how,techniques or methodologies contained in such Feedback, for any purposewhatsoever, including without limitation, developing, marketing and selling ourProducts and Services incorporating such Feedback. You agree that in submittingFeedback, it will not violate any right of any third party, including anyconfidentiality, copyright, trademark, privacy or other personal orintellectual property or proprietary rights, and will not cause injury to anyperson or entity. You further agree that no Feedback you submit will be orcontain libelous or otherwise unlawful, threatening, abusive or obscenematerial, or contain viruses, commercial solicitations, or any form of “spam”.
Sale or Transfer of Business orAssets. In the event that we, or any of our businesses, are sold or disposed ofas a going concern, whether by merger, sale of assets or otherwise, or in theevent of an insolvency, bankruptcy or receivership, personally identifiableinformation (including all Personal Information) of our customers and visitorsto our Maids Manhattan Applications may be one of the assets sold or merged inconnection with that transaction. In addition, information about our customersand registered users may also be disclosed in connection with a commercialtransaction where we or any one of our businesses are seeking financing,investment, and support or funding.
ACCESS TO YOUR INFORMATION
CHOICE AND OPT OUT
To opt-out of marketingcommunications or to request to be added to our Do Not Call List, and/or our DoNot Mail List, you may use one of these convenient methods:
Electronic Promotional Offers.If you do not want to receive emails from us or from any third party regardingspecial promotions or offers, you may (i) click the unsubscribe link in thefooter of any email; (ii) click here http://www.maidsmanhattan.com/contact-us with“Unsubscribe Promotional Offers” in the message line; (iii) call customer careat 1-212-920-7110; or (iv) mail us at the address set forth below.
Direct Mail Promotional Offers.If you do not want us to send you any promotional offers through direct mail orsell, rent or share your Personal Information with other companies so that theycan send you direct mail offers about their products and services, you may: (i)click here http://www.maidsmanhattan.com/contact-us with “Do Not Mail” in themessage line; (ii) call customer care at 1-212-920-7110; or (iii) mail us atthe address set forth below.
Telemarketing. If you do notwant to receive marketing phone calls from us, you may: (i) click herehttp://www.maidsmanhattan.com/contact-us with “Do Not Call” in the messageline; (ii) call customer care at 1-212-920-7110; (iii) ask to be placed on ourDo Not Call list when you receive a call from us; or (iv) mail us at theaddress set forth below.
Mailing Address. In all cases,you may write us at:
Maids Manhattan Inc
100 Beekman St New York NY 10038
MiZAZA Com Inc
1656 86 St Brooklyn NY 11214
If you receive marketingcommunications from one or more brands within the MiZAZA COM Inc Family ofBrands, you must opt-out individually from each of the brands from which youare receiving brand-specific marketing communications.
Please note that even if you optout of receiving promotional direct mail offers, we may continue to send youservice notifications by direct mail that are related to your account(s) andour Products and Services you have requested or in which you are currentlyenrolled.
Please note also that changesmay not be effective immediately. In each event, you must clearly indicate theinformation that you wish to have changed or clearly indicate that you wish tohave your personally identifiable information (including Personal Information)removed from our database. We will endeavor to comply with your request as soonas reasonably possible. Note that despite any request for removal of or changeto personally identifiable information (including Personal Information), we mayneed to retain certain information for recordkeeping purposes and there mayalso be residual information that will remain within our databases and otherrecords, which will not be removed or changed. Finally, we are not responsiblefor informing third parties (including without limitation our third partyservice providers or strategic partners) with whom we have already shared yourpersonally identifiable information (including Personal Information) of anychanges requested pursuant to this section, or for removing information from orcausing information to be removed from the databases or records of suchentities.
IMPORTANT DISCLOSURES, PRACTICESAND CONTACT INFORMATION
Security. We maintain physical,electronic and procedural safeguards to protect the confidentiality andsecurity of information transmitted to us. To guard your information deliveredto us electronically, the Maids Manhattan Applications use Secure Sockets Layer(SSL). SSL encrypts your credit card number, name and address so only we areable to decode your information. Unfortunately, however, no data transmissionover the Internet can be guaranteed to be 100% secure. As a result, while westrive to protect your contact information, to the extent permitted by law, wedo not guarantee or warrant the security of any information you transmit to orfrom the Maids Manhattan Applications, and you do so at your own risk.
We urge you to keep any passwordthat you establish with us in a safe place and not to divulge it to anyone.Also remember to log off your account and close your browser window when youhave finished your visit. This is to ensure that others cannot access youraccount, especially if you are sharing a computer with someone else or areusing a computer in a public place.
Children’s Privacy. The MaidsManhattan Applications are generally intended for general adult audiences andare not directed or intended for children under 13 years of age. We do notknowingly collect Personal Information from individuals under 13 years of age.If you are under 13 years of age, you should not register or provide PersonalInformation on the Maids Manhattan Applications. If we later obtain actualknowledge that a user who has provided Personal Information is under 13 yearsof age, we will take steps to remove that user’s Personal Information from oursystems.
Maids Manhattan Inc
100 Beekman St New York NY 10038
MiZAZA Com Inc
1656 86 St Brooklyn NY 11214
2005-2016 Maids Manhattan Inc.All rights reserved.